Supervisor

Overview

The Supervisor window is accessed from the:

Employee Master File General tab by double-clicking in the Supervisor field
Job Master File General tab by double-clicking in the Supervisor field
WS: Billable Ticket Review by double-clicking in the Ticket Supervisor field
WS: Schedules screen General tab by double-clicking in the Ticket Supervisor field

Use the enhanced Supervisor Add/Edit list to review and manage information related to Employee, Job, Route, Schedule and Ticket Supervisors. eHub Ticket Supervisors can see their Work Schedules and print Work Tickets. Job Supervisors can see all Work Schedules to which their Jobs are assigned. Adding an Employee to the Details grid allows a 2nd person to view or manage another Supervisor's Jobs (and Employees) in eHub. Peer Supervisors will NOT have access to each others confidential information - such as paychecks, pay rate, W2s, and benefits. This is useful when the Supervisor goes on vacation, and another person is managing those employees in eHub.

To see all the employees that a supervisor manages, go to eHub Organizational Chart.

Key Functionality

Supervisor Details (for TeleTeam and eHub)

Use the Supervisor Details area to designate a specific employee as a Supervisor with Supervisory rights for TeleTeam. This can be the selected Supervisor or an employee who you want to assign supervisory rights for TeleTeam.

Adding an employee to the Supervisor Details grid enables that employee additional special option capabilities.

Adding an Employee to the Details grid allows a second person to view or manage another Supervisor's Jobs (and Employees) in eHub. Peer Supervisors will NOT have access to each others' confidential information - such as paychecks, pay rate, W2s, and benefits. This is useful when the Supervisor goes on vacation, and another person is managing those employees in eHub.

Under certain circumstances, more than one employee may be entered in the Supervisor Detail grid for a given Supervisor. This occurs when a Job site has multiple supervisors.

For clients using the TeamTime SIP version, supervisors listed in this grid will have access to the TeamTime Special Options.

Employee #

Use the Employee # field to view or select the Employee # of the supervisor or an employee who you want to assign supervisory rights for TeamTime.
Type the Employee # in this field, or use the Lookup to locate the employee record.

For more information see Using Quick Lookups.

Employee Name

View the name of the employee associated with the selected Employee # in the Emp Name field.

Use the PIN field to enter a numeric PIN (Personal Identification Number) for this TeleTeam Supervisor. If you do not assign a PIN here and a PIN does not exist on the Classification screen, the system will not require a PIN.

For clients using TeamTime SIP, if supervisors have a PIN entered, they will have access to verification recordings and global greetings.

Note: Employees that work at multiple Jobs must have the same PIN assigned to all Jobs, because the system validates the first PIN number it finds for the employee. If you do not assign like PINs, the PIN may not match, making the employee unable to log into special options.

Send TT SMS

This checkbox is used for sending SMS messages for TeamTime Action Items when Job Supervisor is selected in the Tier field of the Action Item Setup window. See WinTeam – SMS for TeamTime Action Items for details.

Pager ID

Use the Pager ID field to select the Pager Description for this employee.
Type or select the Pager ID.
To add a new Pager ID, double-click in the Pager ID field, or type a new Pager ID and press Enter. The Setup Pagers add/edit list displays.