Customer Diary Types

Overview

The Customer Diary Types add/edit list can be accessed from the Customer Diary and also from AR: Invoice Review by double-clicking in the Type field.

The Dispute and Collections Types are hardcoded entries that cannot be deleted or modified. These Types are automated entries that occur when with Collection events.

The Customer Diary Types can be used to categorize customer diary entries.

Diary Types can be used when filtering in the Diary screen and on the AR Report: Diary.

The Type field can also be used for filtering in the Diary screen and the Diary Report.

Security

The diary types add/edit list is part of the SYS Diaries ALL and SYS Add Edit Lists ALL Security Groups with the Deny Set Active/Inactive and Deny Set Default features available.

Security Features include the ability to:

  • Deny Set Active\Inactive
  • Deny Set Default

Tip:  For more information see Security Groups Overview and Security Groups By Module.

Customer Diary Types add/edit list

Related Information