AR Report: Diary

The AR Report Diary screen is part of the AR Reports ALL Security Group.

Tip:  For more information see Security Groups Overview and Security Groups By Module.

Type a description to name the report. This description prints above the Report Title.

Available for Clients using the Multi-Company feature. The Default Company Name for Report is populated from the Company Setup screen. The list contains all companies you have permission to access. The default company prints on every page of the report.

If the User has permission to only one company, then just that one company will display in the list. If the User has permissions to more than one company, the list will contain all companies the User has rights to PLUS the default reporting company. For more information see Learning about WinTeam Reports.

Use the Sort By option to sort report data by Customer Number or Customer Name.

Click Number to sort report data by Customer Number.

Click Name to sort report data by Customer Name.

Follow Up Dates

Use the Follow Up Dates category to filter the records by follow up dates.

Select All to include all records, regardless of the follow up date.

Select Date Range to define a range of dates for the report. When you select Date Range, the date range fields display. Type the beginning date in the From field and the ending date in the To field, or use the Date Control to select a date.

Types

Use the Types category to select the Diary Types to include on the report.

Select All to include all Diary Types on the report.

Select Pick to define specific Diary Types for the report. When you select Pick, a list of Types from the Diary displays. Select the check box next to each Diary Type to include the on the report.

Customers

Select the Customers to include on the report.

Select All to include all Customers on the report.

Select Range to define a range of Customer Numbers for the report. When you select Range, the Customer Number range fields display. Type the beginning Customer Number in the From field and the ending Customer Number in the To field.

Select Pick to define specific Customers for the report. When you select Pick, the Customer list displays. Select the check box next to each Customer to include on the report.

Select Create to define your own list of Customers. When you select Create, a small grid displays to the right. Enter the Customer Numbers you want to include in the list, or use the Lookup to locate the Customer Numbers.

Select Exclude to identify records that should not be included. When you select Exclude, a small grid displays to the right. Enter the Customer Numbers you want to exclude in the list, or use the Lookup to locate the Customer Numbers.

Entry Dates

Use the Entry Dates category to filter the records by Entry Dates.

Select All to include all records, regardless of the Entry Date.

Select Date Range to define a range of dates for the report. When you select Date Range, the date range fields display. Type the beginning date in the From field and the ending date in the To field, or use the Date Control to select a date.

User From

Use the Users From category to select the records based on the User From in the diary entry.

Select All to include all records.

Select Range to define a range of User by logged on name. When you select Range, the range fields display. Type the beginning User in the From field and the ending User in the to field.

Select the Sort By Event ID check box to sort the results by Event ID.

This option is not selected by default.

Select the Include Notes check box to include any Notes that were included with the Diary entry.

This option is selected by default.

Select the Include Only Open Issues to exclude any 'Closed' issues.

Select this check box to print the company logo on the report. It is selected or cleared by default based on the option selected in SYS:Defaults. However, you can modify the setting on each report.

Select this check box to include a list of the report options selected for the report. The Report Criteria page includes any ranges specified and each Category/Record selection made for the report. This check box is cleared selected by default.

Preview

Click the Preview button (or use the shortcut key, ALT + V) to view the report before printing.

Print

Click the Print button (or press ALT + P) to send the report to your default printer.

Export

Click the Export button (or press ALT + X) to export the report to a specified format. Reports may be exported to Adobe Acrobat (PDF), Excel, Comma-Separated Values (CSV), Grid View and E-mail (available for premise-based clients only).