Download/Log in to WinTeam Using Parallels Client App Portal

When you use the Parallels Client Application Portal to access TEAM you need to install the application and then add a connection to TEAM. Once this process has been completed then you can access WinTeam.

  1. Click https://apps.teamsoftware.com/
  2. Log in to the portal using your Parallels credentials (if you were previously using Citrix, use those credentials)

  3. Click Cancel on the Open TSClient.exe message box

  4. Click the Install Parallels Client link to run the installer

  5. Click the Download button

  6. Double click the ClientDownloader executable file in the bottom left corner of your browser

    7. The dialog box displays two options/buttons: Install Full Client and Install Basic Client.

    The Full Client option requires administrative privileges on your computer. The only advantage to installing the Full Client vs. the Basic Client is that you would have the additional ability to create a WinTeam desktop shortcut and not having to first open the Parallels icon.

    If you know the credentials for administrative permissions on your computer, click the Install Full Client button and enter the credentials when asked. The installation continues using these credentials and the full version of Parallels Client will be installed.

    Or

    If you don't know the administrative credentials for your computer, click Install Basic Client.. The basic version of Parallels Client will still work but with without the capability to setup a WinTeam desktop shortcut.

  7. If you receive an User Account Control message box, click Yes and this will take you through the Parallels Setup Wizard
  8. Click Next

  9. After reading the license agreement, select the acceptance box and click Next

  10. Review the download location and use the Change button to update (if appropriate) and click Next

  11. On the SSO Installation step, leave the Do not install Single Sign-On component option selected and click Next

  12. Click Install

    13. Note:  If you receive a Files in Use message while you are installing close the file(s) that is listed in the message box and then click the Retry button.

  13. Once the application has completed its install click Finish

    14. Once your installation is complete the Parallels Client connections window displays with all of the programs you have access to.

    Note:  The programs displayed in the Parallels Client - Connections window may differ depending on the permissions the systems admin granted to your user ID.

  14. Double click on the icon/shortcut on your desktop to log into WinTeam

  15. On the Parallels Client - Connections box, select New Connection from the File menu option

  16. Ensure the Parallels Remote Application Server option is selected and click OK

  17. In the Server field, type "apps.teamsoftware.com"

  18. Ensure Gateway SSL Mode is selected for the Connection mode
  19. Add a name to the Friendly name field and click OK

    20. Tip:  The Friendly name field can be named anything.

  20. In the Logon Parallels window, enter your log in ID in the User Name field
  21. Enter your password and ensure Save Password is checked
  22. Click Connect

  23. In the Parallels Client connections box, double click on the MSP-RAS01 option to open the TEAM application options

    24. Note:  Your WinTeam icon might display with an alternate name and you might have more than one if you have access to multiple databases.

  1. In the Parallels Client application, double click on the WinTeam icon to display the log in window

  2. Enter your User Name, Password, Database and click OK

Tip:  
→ You can add WinTeam shortcuts to your desktop and task bar.
– To add a shortcut to your desktop, in the Parallels Client, right click the icon and select Create Shortcut on Desktop
– To add a shortcut to your task bar, right click on the opened application in the task bar and select Pin to taskbar
→ Parallels has a single sign on feature where you only need to sign into Parallels and the system automatically scripts your WinTeam ID and password credentials. Use this link for additional details.

Use this link for directions to log out of WinTeam and the application window.

Use this link for information when printing in grid view.