Overview
There are 25 different TeamTime exception types. Examples, are caller ID mismatches, rejections from TeamTime clock in's/out's, and Voice Verification failures. These exceptions are displayed in the TeamTime Exception Review window. This window is accessed from the TeamTime menu (reports grouping), and Post Watch window (Go To menu).
TeamTime Exception Types
| ID | Description | In eHub |
|---|---|---|
| 0 | Event has not occurred | |
| 1 | No Exception | |
| 2 | Job CID was Setup - No Phone CID | |
| 3 | Job CID was Setup - Phone CID unmatched | |
| 4 | Job CID was Setup - Phone CID matched 1 other Job | |
| 5 | Job CID was Setup - Phone CID matched 2+ other Jobs | |
| 6 | Job CID was not Setup - No Phone CID | |
| 7 | Job CID was not Setup - Phone CID unmatched | |
| 8 | Job CID was not Setup - Phone CID matched 1 other Job | |
| 9 | Job CID was not Setup - Phone CID matched 2 other Jobs | |
| 10 | Voice Verification Failed | |
| 11 | Employee Clocking In was not in the Schedule | ü |
| 12 | Employee was already Clocked In to the Schedule | ü |
| 13 | Employee Clocking Out was not in the Schedule | ü |
| 14 | Employee Clocking Out had not yet Clocked In to the Job | ü |
| 15 | Employee was already Clocked Out of the Schedule | ü |
| 16 | Schedule Job not a TeamTime Job | ü |
| 17 | Unable to Capture Device Location | |
| 18 | Reject - Location Services Disabled | ü |
| 19 | Reject - Outside Location Parameter | ü |
| 20 | Reject - Mobile Timekeeping Not Allowed | ü |
| 21 | Periodic check not in tolerance | ü |
| 22 | Abs - Clock In was not within tolerance | ü |
| 23 | Abs - Clock Out was not within tolerance | ü |
| 24 | Abs - No schedules exist | ü |
| 25 | Abs - No minimum number of employees | ü |