Device Installation and Setup

1. Purchase licenses for the device software from TEAM.
2. Purchase devices and fingerprint readers of your choice.
3. Install software on devices via the Device Installations screen in eHub.
   • Select New Device
4. Set up device on the Device Settings screen in WinTeam.
   • See also WinTeam Setup: Device Settings
5. Select a Biometric Tolerance setting (Medium, Medium-High or High) for the device on the Biometric Tolerances screen, or create a new set.
   • For more information on Biometric Tolerances, see About Authentication Via Fingerprint or About Authentication Via Face Recognition.
   • See also WinTeam Setup: Biometric Tolerances
6. Review and adjust device status check and timeouts on the Clock Settings tab of the TeamTime Defaults screen in WinTeam.
   • See also WinTeam Setup: Clock Settings
7. Determine or adjust Employee Classifications in WinTeam.
   • See also WinTeam Setup: Employee Classifications
8. Configure the device to build schedules from TeamTime, if necessary, in the TeamTime Job Attributes screen in WinTeam.
   • See also WinTeam Setup: Building Schedules from TeamTime
9. Enroll Employees to use the device.
   • See also Enrolling Employees and About Enrollment

In order for the software to run, it must first pass these initialization checks:

1. Connectivity to the following: Service Layer, TeamTime, licensing table (WinTeam cannot be down for enrollment since it needs to write the fingerprint information to the tables.)
2. Client must be licensed for TeamTime Portal if they want the ability to use timekeeping functions, or it will be an eHub-only device. This is set in client tracking. This setting corresponds to the field in the tbsSEC_LicenseInfo table "Enc_HasTeamTimePortal" (must be set to 'True').
3. The Employee user must be a TeamTime Employee (or it will be an eHub-only device).
4. The Device Settings screen in WinTeam should have "Allow TeamTime" selected in order for timekeeping functions to be enabled (or it will be an eHub-only device).
5. The device must be registered: 'MappingKey' in tblSEC_ClientDatabases_Mappings. If this is not valid you will get the message: "The device settings are no longer registered. Please reinstall the application."
6. The device must be Active: This can be reviewed on the Device Settings screen in WinTeam. This corresponds to the active field in tblSEC_ClientDatabases_Mappings_Devices table.
7. The number of active devices must be equal to or less than the amount licensed in Client Tracking. The total number of active devices are figured by totaling up the number of devices that are active in tblSEC_ClientDatabases_Mappings_Devices table for a particular client. (The amount in client tracking is stored in an encrypted field: Enc_TTPMaxDevices in tblSEC_LicenseInfo table.)

1. On the replacement device, install software on device via the Device Installations screen in eHub. Select Replace Existing Device - this will transfer settings from the old device to the new device.
2. Deactivate old device. A message displays asking the user if the old device should be marked as inactive. Select Yes.
3. Turn on old device one last time in order to complete deactivation process.
4. Adjust settings on the replacement device in WinTeam, as necessary (see "For a New Device" above, steps 4-9).

Note:  If the system detects the software has previously been installed on a new or replacement device, a message will display recommending the user uninstall the software and then re-install, if necessary.