Making an One-Time ACH Payment on the Online Payment Portal

This article show you how to make an one-time ACH payment on the online payment portal.

Use this link to learn how to log in to the online payment portal.

To make an ACH payment, do the following:

1. Select the invoices to pay. Multiple invoices can be selected at once. Select the check box to the left of Invoice # in the header to select all invoices.

2. After the invoice(s) are selected, click the Pay Invoices button.
3. Enter the payment amount. By default, the invoice outstanding balance amount displays in the Payment Amount field. A payment amount less than the maximum can be entered. Over payments are not accepted.

Note:  
The Pending Payment column contains any payment made against the invoice that has a Pending status. Amounts in this column are in parenthesis to indicate that a payment has been applied against an invoice.
The Outstanding balance that displays does not have the Pending Payment amount subtracted from it, however, the system accounts for the pending amount to prevent an overpayment on the invoice. A payment amount that would result in an overpayment cannot be processed until the amount is adjusted.

4. Select ACH as the Payment Method.

Note:  ACH payments in the Online Payment Portal are for United States (US) payments only.

5. Enter the billing and bank account information, (all fields are required). The email address is used to send a receipt for the payment. Validation of the email address is limited to confirming the data is in an email format (text@domain).



6. Optional: Enter notes by clicking the Add Note button.

Note: Notes are optional and are attached to the Payment Confirmation Page, the email that is automatically generated on payment creation/failure, and the AR: Payment record in WinTeam.

7. Optional: Click the Save Payment Method check box.
8. Click the Proceed to Payment button.
9. Click the Process Payment button.



10. A message displays if the payment processes successfully. This message contains a reminder that the payment is in a pending status for several business days.



11. Click Return to Invoices to return to the list of open invoices. Click View Payment Summary to open the page that contains the payment details which also serves as a receipt.
12. From the Payment Summary, payment details can be downloaded, printed, or shared via email. Use this link for additional details on sharing the payment confirmation information.

13. Click Return to Invoices to view the list of outstanding invoices.

Use this link to learn about the payment summary.