Submitting Issues in Lighthouse Mobile

Lighthouse Mobile allows employees to submit Issues and assign them to other stakeholders to ensure appropriate actions are taken.

To create and submit an issue

  1. Sign into the mobile app and tap Issues from the bottom menu
  2. Select the issue to update from the list, or tap the pencil icon on the top-right of the screen to create a new issue
  3. If creating a new issue, search for the issue template and tap the appropriate issue form from the list of available forms
  4. If the location and/or zone does not register, use the search feature and select the appropriate location and/or zone
  5. Enter all relevant information to the issue, including any photos and a signature
  6. Once all required fields are entered, tap Submit if a new issue or Update if an existing issue