Lighthouse Mobile allows employees to submit Issues and assign them to other stakeholders to ensure appropriate actions are taken.
To create and submit an issue
- Sign into the mobile app and tap from the bottom menu
- Select the issue to update from the list, or tap the pencil icon on the top-right of the screen to create a new issue
- If creating a new issue, search for the issue template and tap the appropriate issue form from the list of available forms
- If the location and/or zone does not register, use the search feature and select the appropriate location and/or zone
- Enter all relevant information to the issue, including any photos and a signature
- Once all required fields are entered, tap Submit if a new issue or if an existing issue